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- FAQs

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SelPay is the platform you deserve

SelPay is your one-stop point of sales platform that connects and simplifies payments for your online and offline retail business operations with a smart inventory management system that keeps your record up to date.

SelPay allows you to accept payments from your customer. We support Cash, Gift and Loyalty cards, all debit cards (POS payment), online payments (for invoice payments) and our own dedicated account generated to accept and confirm bank transfers quickly and with ease.

Our services cannot be purchased as a stand-alone product. You will need to subscribe to the plan that contains the services you'd like to use. You can upgrade your plan at anytime.

Sales can be processed both online and offline. The Windows and macOS apps allows you to switch seamlessly between online and offline. Your data is automatically synced so you do not lose anything.

Your store username is your preferred choice of identification for your store on the SelPay platform and is required during registration. It is advisable to use a simplified version of your registered business name as your store's username for ease of verification.

Verifying your store is a crucial step to enhance security and protect both your business and customer data. By verifying your store, you establish authenticity, build trust, and provide a safe environment for transactions. This verification process helps prevent unauthorized access, fraudulent activities, and maintains the integrity of your business operations. Without verifying your account, you will not be able to proceed with to onboarding.

SelPay has got different subscription plans that caters to your business needs. Our value offering is tailored towards your business requirement, check out our various subscription plans on the Pricing page.

Upon successful completion of registration and onboarding process, each store is assigned a dedicated bank detail for receipt of bank transfers. Customers who choose to make payment by bank transfers are provided the store dedicated account number during checkout. Once the transfer is completed by the customer, a prompt appears on your SelPay dashboard acknowledging receipt of payment and requesting confirmation from the cashier without any need to call or inform the system administrator. It is that easy.

Accessing Your SelPay Account is Simple: To login, visit https://selpay.co and click on the "Login" button. Enter your registered username and password, then follow the prompts to securely access your SelPay account. If you encounter any issues, our dedicated support team is available to assist you. Stay connected, make sales and get paid easily via your SelPay account.

Hope you found this useful! Now sell and record the smart way.

You still have some unanswered questions? Contact us